Shipping Policy

Free Standard Shipping

At Weralix, we are pleased to offer complimentary standard shipping on all orders within Canada. Our commitment to exceptional service extends to our shipping process:

• No minimum order requirement for free shipping
• All items shipped from our Winnipeg location
• Free shipping throughout Canada
• Delivery via Canada Post or FedEx
• Standard delivery time: 5-7 business days
• Order processing time: 48-72 hours

Shipping Methods

Standard Shipping (Free)

• Delivery within 5-7 business days after processing
• Available throughout Canada
• Tracking provided via email

Express Shipping ($25)

• Delivery within 2-3 business days after processing
• Available in major Canadian cities
• Priority handling
• Real-time tracking updates

Next-Day Delivery ($45)

• Available in select metropolitan areas
• Order must be placed before 2 PM EST
• Excludes weekends and holidays
• Subject to availability

Order Processing

All orders are processed at our Winnipeg location Monday through Friday, excluding holidays. Standard processing time is 48-72 hours to ensure proper quality control and packaging of your premium garments.

Processing Times:

• Regular orders: 48-72 hours
• Custom tailoring orders: 2-3 weeks
• Express orders: 24 hours

Tracking Your Order

Once your order is processed and shipped, you will receive:

• Order confirmation email
• Shipping confirmation with tracking number
• Delivery updates via email
• Access to real-time tracking through our carrier's website

International Shipping

Currently, we only ship within Canada. We are working on expanding our shipping services to international destinations in the future.

Special Handling

All suits and formal wear are carefully packaged to prevent wrinkles and damage during transit:

• Premium garment bags for all suits
• Reinforced boxes for protection
• Humidity-controlled packaging
• Insurance included on all shipments

Shipping Restrictions

Please note the following shipping restrictions:

• No P.O. boxes for express shipping
• Remote locations may require additional delivery time
• Signature required for orders over $500
• Some northern territories may have limited shipping options

Contact Information

For any shipping-related inquiries, please contact us:

• Phone: +1 431 371 9982
• Email: ask@ca.weralix.com
• Address: 7 Giiwe Cove, Winnipeg, MB R2W 5N2, Canada